MANAGING FOR EXCELLENCE IN YOUR ORGANIZATION

The economic and cultural advancement of any society builds on the ever-growing scientific, technological, educational, and moral achievements of the human mind. That is, progress is associated with excellence. ‘We need excellent employees, who are able to deliver excellent services and/or products,’ say senior executives in the public and private sectors. However, what does it mean to be excellent? What spurs people and organizations toward their extraordinary achievements and exceptional performances? Can excellence be consciously managed and how? Focused on the fundamentals of excellence management, this workshop will provide training on:

PROGRAM CONTENT

Basics of Excellence

  • What it is and what it isn’t?
  • Is there a place for excellence in today’s organizations?
  • Changing requirements for excellence and its criteria
  • Does excellence equal perfectionism?

What Constitutes Excellence?

  • The main components of excellence
  • The role of individual differences in excellence
  • Compensatory strategy for excellence
  • How does excellence differ in various domains?

Who, Where, When, and Why Needs Excellence?

  • Personal perspective
  • Group/team outlook
  • Organizational standpoint

How Can Excellence Be Measured?

Why Individuals and Organizations Fail to Be Excellent?

Managing for Excellence

  • How to motivate employees to demonstrate excellence-related performance in the workplace?
  • What are the best organizational practices for excellence?
  • What is the most optimal strategy for excellence?
  • Is there a difference between managing for excellence in the public and private sectors?
  • How to establish and maintain a culture for excellence in your organization

Lessons from Well-Known Managers of Excellence

  • What can be taken from famous businessmen and entrepreneurs?
  • Successful approaches to excellence of public servants
  • How do famous scientists do it?

…and What?

  • Your formulae for excellence

WHAT YOU WILL LEARN

  • What the phenomenon of excellence is all about
  • Why one university in Germany has a Masters program in excellence
  • What the constant and changing organizational requirements for excellence are
  • How creativity, innovation, competence, and talent contribute to individual and organizational excellence
  • How to deal with a managerial dilemma: to be or not to be excellent at the workplace
  • How to deal with a managerial challenge: do more with less
  • What the optimal environment for excellence in an organization is
  • What individual and organizational formulae for excellence are
  • How to promote excellence in organizations by applying the ‘right for you’ managerial strategies

WHO SHOULD ATTEND

  • Those responsible for organizational effectiveness and organizational development in the public and private sectors
  • Senior executives wishing to enhance the competitive advantage of their organizations through excellence
  • Managers who want to motivate and encourage top performance in employees
  • Executives, team leaders, and supervisors who wish to help their colleagues and subordinates do more with less
  • HR practitioners
  • Individuals who are involved in or have the opportunity to influence some type of reorganization in their organizations
  • Project managers, team leaders, and supervisors who work in public and private organizations that could benefit from improved procedures, systems, and processes
  • Professionals who have their development plan focused on a management stream
  • Team members who must excel and work effectively in a rapidly changing environment
  • Politicians interested in being excellent in their service to Canada and Canadians